AEI Fault Tolerant Utility
Network Connectivity Monitoring,
Fault Notification, and PoE Advanced Power Management TM
Free Software Download

Product Brief (PDF, 101KB)

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     MUST HAVE AN AEI-e410C OR AEI-e810C INSTALLED IN YOUR SYSTEM

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Features

  • Scalable / Selectable Network Connectivity Monitoring of PoE devices, non-PoE devices, wireless links, routers, and more!

  • Network Fault Detection and Automated Progressive Fault Notification via email and/or SMS text messaging to one or more recipients.

  • Advanced Power Management (APM) provides unparalleled PoE Power management control.  Allows local and authorized remote access users to reset PoE power, thereby rebooting PoE Devices without rebooting the host system with the simply click of a mouse button.  This resolves the most common of network faults. 

  • APM can be user configured for AUTOMATIC REBOOT on Fault.  Reset/reboot PoE devices when a network fault is detected, thereby providing the only solution that attempts to cure a network fault automatically!

  • APM can be configured to reset PoE power automatically for every 24-hours of continuous operation (also weekly, monthly, etc.), thereby ensuring PoE devices are constantly being reset to maximize and ensure up time.

  • Static and Dynamic Networks Supported.

  • Monitors servers, network clients, PoE devices, Non-PoE devices, wireless Links, routers, and all other types of network equipment.

  • Local & Remote Access functionality with secure username & password access.

  • Free with the purchase of an AEI-e810C or AEI-e410C embedded switch.

Network faults hopefully occur on a rare occasion, if at all.  However, in mission critical applications such as security surveillance, access control, and telephony... it is imperative network faults are detected immediately, notifications sent to the appropriate people, and measures are immediately implemented to resolve the fault.

This patent pending software utility runs as a background service and uses minimal host system resources. 

Network Connectivity Monitoring :

The software monitors for network connectivity of PoE devices, non-PoE devices, wireless links, and virtually any network equipment the user wants monitored.  The System Administrator simply clicks what devices they want monitored.

Scalable Network Connectivity Monitoring : Network Connectivity Monitoring, quite simply, monitors mission critical network hardware to ensure connectivity exists, and that a network connection has not failed.    Our software solution is designed to use a minimal amount of valuable network bandwidth. Snapshots are taken of the network to ensure each monitored network connection is in operation.  Moreover, system administrators have the ability to customize and adjust the monitoring interval to their specific comfort level, or network traffic demands (every minute, 5 minutes, 10 minutes, etc.).

Selectable Network Connectivity Monitoring : Not all network nodes are mission critical, and monitoring un-need network hardware can unnecessarily use valuable bandwidth.  Our software solution identifies all network connections on a given network, and allows system administrators to pick and choose which connections they want monitored.  This is particularly important when bandwidth is at a premium.

Nicknames : Initial identification of the network hardware being monitored is made via MAC address.  However, System Administrators also have the ability to nickname each device being monitored in order to more easily identify the exact location of a network connectivity fault (For example, "ABC CORP #723 Front Reception Camera").

Fault Detection & Initial FAULT Notification :

When a network fault is detected, an Initial Fault Notification is sent via pop-up and sound on the host system.  Furthermore, email and/or SMS text alerts to one or more recipients can be configured.  The email contains a complete report as an text attachment that describes the fault in detail (MAC address, IP address, Nickname, etc.)  This feature quickly alerts team members that a fault was detected no matter where they are located allowing them to more quickly respond and identify the cause.

The AEI Fault Tolerant Utility will also provide progressive fault notifications.  When a network connectivity fault is detected, an initial alert will be sent.  After a short period of time, the utility will check again to determine if the link has re-established.  Another alert message will be sent advising of a "Fatal Error" or "Fault Resolved" depending on the results of second node test.  This feature is of particular interest for those utilizing PoE Advanced Power Management (discussed below).

Advanced Power Management (APM) :

Advance Power Management (or "APM") provides users and system administrators the ability to RESET PoE power without having to reboot the host system. By resetting PoE power, it subsequently reboots PoE devices sourcing it's power from the AEI embedded switch.   As the most common of network faults  occurs as a result of hardware failures or locked devices, by rebooting these devices the software attempts to resolve the fault without direct human intervention.

Local & Remote Access PoE Reset :  Local and authorized remote access users have the ability to reset PoE Power via the Graphical User Interface (GUI) with the simply click of a mouse.  When a reset command is made, the software can be configured to automatically send an email/SMS notification to one or more recipients notifying them of the PoE Reset.  The software therefore attempts to resolve the fault without direct human intervention (pushing reset buttons, unplugging power cables, etc.).

Automatic PoE Reset on FAULT :  System Administrators have the ability to configure the software to AUTOMATICALLY reset PoE Power when a network fault is detected, thereby rebooting PoE devices without rebooting the host system (or Network Video Recorder).  It provides a unique solution that attempts to resolve the fault without any human intervention.  When an automatic reset occurs the software can be configured to send email/SMS alerts to one or more individuals notifying them of the PoE reset.

Progressive Fault Notifications:  As mentioned above, the software will generate an initial fault notification via email/SMS text when a network fault is first detected.  The software will wait long enough time for an automatic fault PoE RESET to occur and network connectivity to re-establish.  The utility will then will re-check all monitored devices.  If the fault was resolved, a Progressive Notification via email/SMS message is sent with a "FAULT RESOVLED" notification.  If the network fault still remains, a "FATAL ERROR" alert is sent.

* PoE Advanced Power Management features must be used in conjunction with an AEI Intelligent Technologies PoE/PoE+ switch that incorporates an Intelligent Power Supply™.  Please, contact AEI Intelligent Technologies for a list of compatible products, cable requirements, etc.

Multiple Device Support :

The AEI Fault Tolerant Utility is designed to support video surveillance or VoIP networks, SOHO networks, and enterprise-wide mission critical networks where uptime is of paramount importance.  Businesses rely on their networks for data, communication, and backbone operations. A network fault can impact the bottom line of your business. Continuous monitoring enables you to find problems and resolve them before they escalate.

Virtually every type of device, regardless of whether its a PoE device, Non-PoE device, server, network client, or router can be monitored with the Fault Tolerant Utility.

Improved Quality of Service (QoS) and High Reliability :

Greater uptime equates to greater quality of service and reliability.  The AEI Fault Tolerant Utility quickly detects, diagnoses, and assist system administrators in resolving connectivity issues. Moreover, it incorporates patent pending technology that uniquely and automatically attempts to resolve network connectivity issues with little to no user intervention.

Security

Username and Password required to access software.